Management Cybernetics

Кибернетика менеджмента - менеджмент должен причинять наименьший вред

  • Keep it conversational. This is a dialogue amongst many people just as if you were seated around a table talking, not a stage for each of us, serially, to deliver lectures or make speeches.
  • Keep it brief and direct. You don’t have to anticipate or give lengthy explanations or reasons for your what you say unless and until someone challenges them. Then, you better be prepared to explain yourself. On paper you only get one shot, so to speak, to say what you have to say. Here, you can speak as often as you dare.
  • Can you make it entertaining? Can you respond ad-lib?
  • Avoid technical words or jargon if possible. Try to use ERM... that is, English for the Reasonable Man [which is a well known turn of words, not an insensitive, chauvinistic omission!]. Remember that this may be read by many for whom English is not their native tongue.
  • Follow the journalist’s credo: “Think deeply; write simply.”
  • Humour (humor if you are American) and witticism are always appropriate... and welcome!
  • If responding to what someone said, quote the part/s you are responding to.
  • Divide any lengthy remarks into several short ones... just like chewing when eating.
  • When warranted [for example, a tangent arising from the topic or something that opens up another dimension] create a new thread for what you wish to say. Don’t clutter, go off topic or hijack a thread just because something someone said in it inspired your idea.
  • One thought, one sentence. One point, one paragraph...

Last updated by Arsenij Krasikov May. 15, 2008.

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